Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, we may delay shipments by a few days. Please allow a few extra days for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We are pleased to offer free shipping on all orders.
-
Estimated Delivery Time: 7–15 business days.
Note: Delivery delays can occasionally occur due to carrier logistics or customs processing, which are outside of our control.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24–48 hours.
Customs, Duties, and Taxes
StudRadar is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
StudRadar is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.